At Velvet Pet Concierge, we believe luxury pet care isn’t just about convenience, it’s about creating a calm, reliable experience for both pets and their people.
Founded by Samantha Osper, Velvet Paw combines over 20 years of experience in the pet industry with over 5 years of operations and client care expertise. As a former EMT, Samantha brings a uniquely compassionate, detail-oriented approach to every client interaction providing safety, communication, and genuine trust.
From transportation and appointment coordination to personalized concierge support every service is designed to make pet care feel effortless, dependable and deeply personal.
Meet the founder of Velvet Paw Concierge
My Approach
At Velvet Paw Concierge, care goes beyond logistics. Every service is rooted in trust, communication, and genuine compassion for both pets and their people.
With a background in pet care, operations, and emergency medical services, I understand the importance of reliability, attention to detail, and staying calm under pressure. My goal is to create an experience that feels seamless, supportive and deeply personal from start to finish.
Personalized Support
Every pet and family has unique needs. I take the time to understand routines, preferences, and concerns to provide thoughtful, customized care.
Whether coordinating appointments or providing transportation support, every detail is handled with patience, empathy, and intention.
Trust & Reliability
Named after my beloved Chihuahua, Izzy, Velvet Pet Concierge was built on the belief that pets deserve patient, dependable, and compassionate care.
Clear communication, consistency, and genuine trust are at the heart of every interaction, because I understand how important it is to feel confident in the people caring for the pets you love most.